Tested By Experts. Be Safe & Save.

Every DJI Refurbished product is thoroughly tested by DJI Experts and includes DJI standard warranty covered by Best Drone.
Why Refurbished Products?
  • Substantial savings for a fully functional product. 
  • The same high quality as new DJI products.
  • Standard DJI Manufacturer Warranty guaranteed.
  • DJI Care available for enhanced coverage.
All refurbished products are backed up by the same DJI warranty that comes with brand new products. This entitles you to a replacement or a refund in the event of a major failure, and compensation for other reasonably foreseeable loss or damage. You are also entitled to have the refurbished product repaired or replaced if it fails to be of acceptable quality and the failure does not amount to a major failure.

For more information about the warranty, see here:  
REFURBISHMENT PROCESS

REFURBISHMENT STEPS:

1. Damage Assessment

In-depth inspections to identify the causes of any previous product failures.

2. Replacement

Replacement of damaged or defective parts including aircraft shells and sensor modules. New components are marked with new serial numbers for easy identification.

3. Functional Testing

Tests of non-flight features including gimbal, remote controller, battery, and many others.

4. Flight Testing

Tests of all flight systems including propulsion and video transmission.

5. Data Processing

Firmware upgrades to the latest version, flightpath information erased and aircraft deactivated.

6. Final Checks

All visible parts checked and cleaned or replaced as necessary.

7. Packing & Shipping

Packed with new accessories, including user manual, propellers and vibration damper.
DJI Refurbished Product FAQ
  • What are DJI Certified Refurbished Products?DJI Certified Refurbished Products are pre-owned DJI products that undergo DJI`s stringent refurbishment process before being offered for sale. While only some units are returned due to technical issues, before we put a DJI Certified Refurbished product up for sale, it undergoes a rigorous process to make sure it meets DJI’s high standards. 

    Each DJI Certified Refurbished Product: 
    • Undergoes full functionality testing, where any defective modules are replaced;  
    • Is put through a thorough cleaning and inspection process;  
    • Is repackaged (including appropriate manuals, parts) and new boxes; 
    • Is placed into a Final Quality Assurance inspection before being offered for sale; 
    • Undergo the same basic testing procedures and are assessed with the same technical guidelines as new DJI products; 
    • May have slight signs of wear, such as minor scratches. Returns due to aesthetic conditions that do not affect product performance are not accepted.
  • Is the quality of DJI refurbished products guaranteed?Yes. DJI promises you that every refurbished product is tested thoroughly and that the quality of refurbished products is the same as new products.
  • What kind of after-sales service are DJI refurbished products eligible for?The after-sales service policy for DJI refurbished products is identical to that of new products. However, refurbished products can only be exchanged for refurbished products, not new products.
  • Can I purchase DJI Care for refurbished products?Yes, you can purchase DJI Care for a refurbished product. The coverage amount will be the same as for a new product.
  • How can I buy a DJI refurbished product?Refurbished products are available at the DJI Online Store and other online platforms. Refurbished products can also be purchased from authorized DJI dealers.
  • How can I identify a refurbished product?Check the serial number. For all refurbished products, the fifth from last character will be "S"or "R".
  • What should I expect when I purchase a DJI Certified Refurbished Product?• Substantial savings; 
    • A fully functional product with complete documentation; 
    • The assurance that the product meets DJI's high standards by passing our rigorous refurbishment process; 
    • The option to purchase DJI Care to extend your coverage even further.